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Law Enforcement & Investigations

High quality recordings, secure and confidential transcripts, create efficiencies and cost savings.

Successful resolution of every case depends on the recording and documentation of every relevant interaction, formal or informal, in any location and any language. You need solutions that are fast, accurate, flexible, and secure to strengthen your investigations, increase your case closure rates, and reduce risks.

A proven solution, trusted worldwide.

For more than 25 years, VIQ Solutions has been a global expert in ultra-secure digital evidence capture and transcript workflow management solutions. VIQ provides technology and service platforms to law enforcement, criminal justice, and other government agencies to allow you to focus on more important duties. This blended approach creates a harmonious result of high quality, high efficiency, and highly secure transcription services and solutions with best practices and security at the forefront.

Using secure capture technology and automated transcription solutions paired with a team of highly experienced transcription professionals, we have an outstanding reputation for delivering on-time, high-quality results to law enforcement and criminal justice professionals with large workloads and precise expectations.

Who we help.

Law Enforcement

We are experts in the industry and know exactly what it takes to support you in case resolution. We can provide the fast, accurate, accessible, and secure services you depend on to improve your investigations, drive case closure, and reduce risks.

  • Criminal Investigations
  • Internal Affairs
  • Patrol Operations
  • Prisons and Correctional Centres

Criminal Justice Agencies

Prosecutors, public defenders, and private attorneys nationwide manage several cases simultaneously. Regardless of which side of the courtroom you work, we can add value and save you time, allowing you to focus on research and building your case.

  • Prosecuting Attorneys and Legal Investigations
  • Public Defender and Criminal Defense Attorneys
  • Judicial Hearings and Review Boards

Other Investigations

With investigators working in the field investigating and collecting evidence, time and efficiency are paramount to your cases. We can assist you so you can stay focused on investigations and have the ability to get that evidence documented so that it can be used to close a case.

  • Fire and Arson Investigations
  • Family Protective Services
  • Human Resource Investigations
  • Private Investigations
  • Other Federal, State, and Local agencies

Find the solution that best fits your needs.

VIQ Solutions offers a unique, end-to-end technology platform to transform recorded content by combining AI and human expertise to create a collaborative experience that drives speed and efficiency for criminal justice agencies.


All transcripts are created by a professional member of our transcription team who is well versed in industry terminology and supported by a quality assurance process.


We have a team of highly experienced transcriptionists, with a 99% accuracy promise.


As an agile organisation, we continuously monitor and maintain all security protocols, to ensure CJIS compliance.

Cost Savings

Reduce transcription cost when using FirstDraft, our automated transcript solution, while improving turnaround time.


Our secure, online portal simplifies the transfer of information and enables you to remain in complete control of your documents throughout the entire document lifecycle.

Time Savings

Eliminate written or typed notes and easily create a recording of any interaction using our CapturePro Mobile or MobileMic Pro solution.

MobileMic Pro™

Create audio recordings anytime, anywhere.

Turn your smartphone into a microphone that lets you create accurate documentation anywhere, anytime, for anything. The application-based solution works both online and offline, making it truly available no matter your working environment.

CapturePro™ Mobile

Record and transcribe audio & video, self-edit and collaborate from anywhere.

CapturePro Mobile brings the power of VIQ’s recording and transcription solutions, supported by speech-to-text automation, together as an innovative mobile application for recording and transcription on Android and iOS devices. Capture high-quality digital audio and video recordings, order and receive an automated draft or verbatim transcription services and edit or share your drafts and transcripts securely with your team members all from your smartphone or tablet.


Use speech recognition to quickly create draft transcripts.

Our proprietary artificial intelligence platform, aiAssist, automatically generates a draft transcript of audio content in a fraction of the time and cost of traditional services. You can quickly review and edit using a web portal or route to the VIQ Services team for editing and formatting.


Capture, manage, and share audio and video content.

A complete, integrated solution for digital audio, video, and evidence capture and management for Law Enforcement and Criminal Justice agencies. The solution provides integrated audio and video capture from multiple sources simultaneously. CapturePro can manage interview rooms, courtrooms, in-car cameras, and more.


Safeguard and streamline your transcription workflow.

If you currently employ in-house transcriptionists, NetScribe is a robust, comprehensive transcription workflow management platform. This powerful yet easy-to-use cloud-based, software-as-a-service (SaaS) solution significantly increases transcriptionist efficiency, decreases turnaround times, and yields higher transcription accuracy.

Transcription Services

Accurately transcribe verbatim documents to use as evidence.

Upload your recordings through our secure, online portal, and our experienced staff will create officer report narratives, supplements, and case notes within 24 hours or less. Verbatim transcription of recordings involving two or more people, including interviews, interrogations, and phone calls, can be completed in as little as one business day.